Frequently asked questions
A little clarity
before we begin.
Find out more about our services, installations and approach to pricing. To discuss your own project, get in touch.
What services does TLB provide?
We provide heating, domestic gas and plumbing services. These include boiler installations, replacements and relocations, heating system conversions, radiator and hot water work, gas safety checks, gas hob and cooker installations, gas leak tracing and repairs, and first-fix kitchen and bathroom plumbing.
See all our servicesWhat experience and qualifications does Tom have?
Tom is a Gas Safe heating engineer with over 19 years of industry experience. He began as a plumbing apprentice, spent several years in the Army, then completed his NVQ in plumbing and mechanical engineering while working for a large heating company in London. He later gained his gas qualification.
His experience includes heating installations for British Gas, housing associations, energy providers and local builders.
Which boiler manufacturers do you install?
We install boilers from Worcester, Vaillant, Ideal and ATAG. We consider your property, existing heating system and requirements when discussing a suitable solution.
An 18-year warranty option is available on selected ATAG boiler installations, subject to the relevant manufacturer terms and conditions.
Can you relocate a boiler or convert a heating system?
Yes. Boiler relocations and heating system conversions are among our specialist services. We can discuss your property and requirements before starting the work.
How is the work priced?
We offer transparent pricing and competitive rates, with fixed-price or hourly-rate options. Before work starts, we discuss your requirements and explain the available pricing options.
Do you offer a workmanship guarantee?
Yes. We offer a 12-month workmanship guarantee and focus on careful installations with a professional finish.
Is the first-year service included with a new boiler?
Yes. We provide a free first-year boiler service with new boiler installations, helping you look after your new heating system.
Can I request a free quotation?
Yes. Contact TLB Heating & Plumbing Ltd for a free quotation or heating consultation. Tell us about your boiler, heating, gas or plumbing requirements and we can discuss how we can help.
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else in mind?
Speak to us about your heating, gas or plumbing requirements.
